FAQ

You can find out all about TabletTV on this page. However, if you have a question not dealt with here, or if you'd just like to keep up-to-date with TabeletTV, check-out our Twitter stream and Facebook page. And, if you can't find what you're looking for, take a look at the documents provided on the support page.

 

Q: Do I have to be a cable or satellite subscriber to get it?

A: No cable, satellite or Internet subscription required. All you need is a tablet that is compatible with TabletTV. Presently this includes all iPad models: iPad, iPad Air, and iPad mini.

 

Q: How do I order TabletTV?

A: TabletTV can be purchased online through the TabletTV website at www.tablet-tv.com.

 

Q: What does TabletTV cost?

A: For standard free over-the-air (OTA) viewing, there is a one-time sign up fee of $89.95 plus shipping and handling. There are no recurring fees to watch over-the-air channels.

 

Q: Will I be charged for data?

A: To watch and record over-the-air channels, there is no Internet or subscription Wi-Fi connection necessary. That means no data charges and no Internet connection required for TabletTV. You can watch as much broadcast television as you want—for free!

 

Q: How does it work?

A: You sign up online at www.tablet-tv.com to receive the TabletTV kit, consisting of a TPod antenna and app. Once you’ve downloaded the app, you’re ready to watch and record broadcast TV channels in that market . . . for free! In the future, TabletTV may offer ad-supported and video-on-demand services such as movies, TV shows, sports, news, foreign language content, children’s programming, and much more.

 

Q: What do I get when I sign up for TabletTV?

A: When you sign up for TabletTV, you will receive a setup kit that includes the following:

  • A TPod—a palm-sized, rechargeable device that acts as an antenna/tuner and PVR
  • A USB cord and AC charger so that you can charge your TPod battery
  • A micro SD card with 8 GB of additional storage capacity for storing video content
  • A Quick Start Setup Guide

 

Q: How does TabletTV work?

A: The TPod communicates directly with the tablet without needing the Internet by pairing the tablet with a private Wi-Fi emitted by the TPod. In situations where the TPod has access to a home or shared Wi-Fi network, simultaneous TabletTV and Internet access (and thus social media capabilities) is enabled. Content is stored on the TPod, which is sent to the tablet when connected with the tablet.

 

Q: What does the Home Network mean?

A: There are two ways to connect your tablet to TabletTV:

  1. Direct Pairing — You connect your TPod to your tablet using a private Wi-Fi signal (not the Internet) coming from the TPod, or
  2. Home Network — You pair your TPod with your home Wi-Fi network. Then you select your home Wi-Fi network on your tablet to begin watching TabletTV.

 

Q: How much storage capacity does TabletTV provide?

A: The TPod has an internal storage capacity of 7.0 GB. This equates to approximately 4 hours of High Definition content or approximately 8 hours of Standard Definition content. Furthermore, each TPod is shipped with a micro SD card with 8 GB of storage that can be upgraded to as much as 132 GB. If you want to use a higher-capacity SD card, or if you’re simply replacing the 8 GB card that accompanies your TPod, please make sure to obtain a Class 10 SD card.

 

Q: How does the TPod communicate with the tablet?

A: The TPod antenna receives the free over-the-air (OTA) ATSC broadcast TV signal and generates its own private Wi-Fi network that pairs with the tablet and thereby communicates directly with it.

 

Q: How far from the tablet can the TPod operate?

A: When using the home network, TabletTV operates anywhere within the home network range.  When using direct pairing, TabletTV operates best when the TPod is within 30 feet of the tablet.

 

Q: Can I receive and watch broadcast TV via TabletTV where I live?

A: Yes! As long as you are in an area that receives live broadcast ATSC signals (the US broadcast standard), you can enjoy TabletTV. Note that topography can affect signal strength: If you are located in a deep canyon or are blocked by multiple buildings, this can affect specific station signal strength depending on where the television tower is located relative to you.

 

Q: What channels will I receive with TabletTV?

A: All terrestrial channels available in your zip code, dependent on the reception condition of your area.

 

Q: Can it receive VHF and UHF channels?

A: Yes! TabletTV receives VHF channels in the 174 to 216MHz range and UHF channels in the 470 to 770MHz range, which covers the majority of live broadcast television channels.

 

Q: Can I use the TPod with multiple tablets?

A: Each TPod is paired solely with the tablet used when registering with TabletTV. If you change your tablet, and you register your new tablet with TabletTV, then you can use the same TPod. In other words, one TPod cannot be registered with two different tablets at the same time.

 

Q: Which devices can watch TabletTV? Does TabletTV work with both iPads and Android tablets?

A: TabletTV Plus is available on App Store and brings you broadcast television and Internet channels in one easy-to-use app to your iOS devices which includes iOS iPad, iPad Air, iPad minis. The classic TabletTV app for Android tablets is available for download through the Google Play Store.   We expect the TabletTV Plus version for Android will become available in the near future. Please continue checking www.tablet-tv.com for updates on the latest news.

Q:  Can I record to watch later?

A: Yes! With the record function, you are able to record any free broadcast television programming for time-shifted viewing. The amount you can record is limited to the available recording space on the TPod. You can transfer recordings to your tablet memory to make more space available on the TPod.

Q: Can I watch TabletTV on a larger-screen TV?

A: Yes! You can connect your tablet to your HDMI-compatible TV using an HDMI cable. If you have an Apple TV and Airplay and paired with your Home Network, no HDMI cable may be needed. In either case, you can enjoy all the channels you receive on TabletTV on your larger-screen TV . . . for free!

 

Q: Which information can you get about content without the Internet?

A: When not connected to the Internet, TabletTV will list the available channels on the Program Guide and will display the “now and next” as it scans each frequency. Depending on the channel, the TabletTV user typically receives 24 hours of information. Once the tablet is connected to the Internet, however, the TabletTV user can download a 3–7 day, 24-hour schedule for all available channels.

 

Q: Which social media sites are we able to integrate?

A: TabletTV is able to integrate any social media capabilities the TabletTV user designates (Facebook, Twitter, etc.). You will be able to recommend, comment on, or “like” what you are watching.

 

Q: How do consumers switch between TabletTV and Internet delivered content?

A: TabletTV users will be able to access internet content when the TPod is set to communicate with the tablet via the home Wi-Fi network rather than the TPod–generated Wi-Fi network. When you are using the direct connection between the TPod and tablet, you will need to stop the TabletTV app and connect to your Internet provider to use the Internet.

 

Q: Will TabletTV interface with my other media devices such as Apple Airplay, Tivo, Chromecast, or Hulu?

A: Yes! TabletTV is Chromecast and Apple Airplay enabled!  However, it does not yet connect with Hulu or Tivo.

 

Q: When I am connected to the Internet and checking emails, can I still continue watching and/or recording live over-the-air TV?

A: In order to do this, you need to be using your Home Network. When paired with your Home Network, you can continue recording live over-the-air TV. In that way, you won't miss anything that was broadcast while you were doing emails, surfing the Internet, or using social media.